Shipping Policy

Effective Date: July 17, 2025
Website: https://junlido.store

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-demand periods or special campaigns, processing times may be slightly delayed. We appreciate your patience.

2. Shipping Rates & Delivery Estimates

We offer standard shipping to the United States and selected international countries. Shipping costs and delivery time are calculated at checkout based on your location.

Location Estimated Delivery Time Shipping Cost
USA (Domestic) 3–5 business days Calculated at checkout
Canada 7–14 business days Calculated at checkout
Australia / UK 8–16 business days Calculated at checkout
Other countries 10–20 business days May vary

Note: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs or carrier issues.

3. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the link provided or via the "Track Order" page on our website.

If you did not receive a tracking number, please contact us at support@junlido.store.

4. Shipping Carriers

We work with reputable carriers, including:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Local post partners depending on destination

5. Customs, Duties & Taxes

Junlido.store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Wrong Address Disclaimer

Please make sure your shipping address is correct before placing the order. We are not responsible for orders shipped to an incorrect or undeliverable address.

If you notice an error in your shipping address, please contact us immediately via email.

7. Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us at support@junlido.store within 7 days of delivery.

  • Include your order number and photos if applicable.

  • We will investigate and may offer a replacement or refund depending on the case.

8. Shipping Restrictions

We currently do not ship to the following countries:

  • North Korea, Iran, Russia,...

9. Questions

If you have any questions about your order or our shipping policy, please contact our support team:

📧 Email: support@junlido.store
🕒 Hours: Mon–Fri, 9:00 AM – 5:00 PM (GMT+7)